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Privacy Policy

Last Updated: 01/02/2025

Aarohi Ambulance Service, Patna we committed to protecting the privacy of our patients, customers, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

Personal Information: Name, contact details (phone number, email), address, emergency contacts.
Medical Information: Health conditions, medical history, treatment details.
Payment Information: Billing details, transaction records (no card details stored).
Website Usage Data: IP addresses, cookies, and browsing history.

2. How We Use Your Information

Providing emergency and non-emergency ambulance services.
Contacting patients and families about services.
Processing payments and maintaining records.
Improving our website and customer experience.
Complying with legal regulations.

3. Data Protection & Security

We implement strict security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

4. Sharing of Information

We do not sell your data. However, we may share it with:

Medical professionals involved in your care.
Law enforcement when required by law.
Third-party service providers under strict confidentiality agreements.

5. Cookies & Tracking Technologies

We use cookies to improve your experience. You can manage cookie preferences in your browser settings.

6. Your Rights & Choices

Access, correct, or request deletion of your personal data.
Opt-out of marketing communications.
Restrict or object to certain data processing activities.

To exercise these rights, contact us at +91 93410 85260.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website.

8. Contact Us

For privacy-related concerns, reach us at:

Aarohi Ambulance Service, Patna
Phone: +91 93410 85260
Email: aarohiambulanceservices@gmail.com

Terms & Conditions

Last Updated: 01/02/2025

1. Use of Services

Our ambulance services are for medical emergencies, patient transfers, and healthcare transportation.
Users must provide accurate and complete booking information.
Misuse of our services for unlawful activities is strictly prohibited.

2. Booking & Payment

Service bookings can be made via phone, website, or mobile app.
Payment must be completed before or after service completion.
We accept online transfers and cash payments.

3. Cancellation & Refund Policy

Cancellations: Users may cancel a booking, but cancellation charges may apply.
Refunds: Refund eligibility depends on the timing and circumstances of cancellation.
Aarohi Ambulance Service reserves the right to refuse a refund in case of misuse.

4. Liability & Disclaimer

We strive to provide timely and efficient services, but response times are not guaranteed. We are not responsible for medical outcomes during transit or delays due to external factors like traffic or weather conditions.

5. Privacy & Data Protection

We collect and process personal information as per our Privacy Policy.

6. Code of Conduct

Users must treat ambulance staff with respect. Any abuse or misconduct will lead to service termination and possible legal action.

7. Service Availability

Our services are available 24/7, subject to operational capabilities.

8. Changes to Terms

Aarohi Ambulance Service reserves the right to modify these terms at any time. Users should check this page for updates.

9. Contact Us

For queries regarding our Terms & Conditions, contact us at:

📍 Aarohi Ambulance Service, Patna
📞 Phone: +91 93410 85260
📧 Email: aarohiambulanceservices@gmail.com